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FREQUENTLY ASKED QUESTIONS

What is Hardwood Floor Refinishing?
Refinishing means sanding your floors down to bare wood, re-staining (with the color of your choice) and applying polyurethane. If you prefer oil-based polyurethane, we will apply 2 coats and lightly sand between coats. With water-based poly, 3 coats are used with light sanding between coats 1 and 2 and scuffing between coats 2 and 3. Of course we “tack” (clean the dust) prior to each coat. This is the method most are familiar with. Our goal is to achieve perfection in our process, which typically takes 2 to 4 days to complete. Moreover, our hardwood floor refinishing service is the most affordable due to our low prices.
What is Hardwood Floor Resurfacing?

Resurfacing is our signature service that gently sands away light scratches, scuffs, ground-in dirt, and dullness. It does NOT affect the color of the wood (other than brightening) and does NOT extensively sand away precious wood surfaces. Not only can this process be used on any type of wood, but it is also our most cost-effective service. It starts at only 99¢ per square foot. Most projects can be completed in hours, rather than days.

I Have a Few Really Deep Scratches, Do I Need Resurfacing or Refinishing?
We’ll walk you through the benefits of each service to make sure you choose the right fit your wants and needs. A deep scratch here and there may not be a bad thing. Some folks call it character, some turn it into a story, some simply don’t see the “value added” with the added expense of removing the deep scars. If you have pets or children, then removing ALL scratches may very well be a temporary thing. Maybe resurfacing is the right direction, maybe all you need to do is to protect your long-term investment. We’re more than happy to help you with this over the phone and will never try to sell you a service that you don’t need.
Can You Fix Warping?
Our refinishing service can actually correct some warping. You can see examples of this in our before and after gallery. Contact us now to discuss your project requirements and find out how we can help repair your warped floorboards.
I Have Pet Stains On My Hardwood Floors, Can You Fix It?
Cleaning pet accidents when they are fresh is the key to maintaining your hardwood floors. If cleaning with the steps outlined in the next section doesn’t fix the problem area, then the urine has probably soaked into your flooring and more serious hardwood floor restoration work will be required. While we are able to remove many stains, please reach out to us for an evaluation of your specific needs.
What Do I Use To Clean Deep Stains On My Hardwood Floors?
White vinegar and water (1 part vinegar to 4 parts water). Prepare a spray bottle for little, everyday accidents and a bucket for the bigger stains. Scrub stains thoroughly. After you’re sure it’s clean, wipe it completely dry. Then, dry it again. Beware of ammonia in cleaners; pet urine actually contains ammonia, and if your pet smells the ammonia where they last had an accident, they are more likely to want to relieve themselves in that same spot next time.
Is Your Process Really Dust Free?

Our refinishing process generates minimal dust, as we use equipment-mounted vacuums that eliminate most of it. Any remaining dust is a very light coating on the floor and does not become airborne. We vacuum up the dust from the floor and clean the surface using tack rags.

Is Your Process Odorless?
For resurfacing, we use only waterborne products that are “Greenguard” certified. The only smell is a very light, pleasant aroma.
How Much Does it Cost to Refinish or Resurface Hardwood Floors?
Truthfully, the cost is dependent on the size and scope of the job. However, our typical resurfacing job will cost $0.99 per sq/ft. To find out how much your specific job will cost, just give us a call for a free price estimate.